Business Banker: Merchant Services - PMB (Talent Pipeline)

Purpose Statement
- To build, maintain and optimise effective client relationships by providing excellent client service through engagement and consultation with existing clients including installation, after sales support and training on products.
- To contribute to the overall profitability of Business Bank by promoting and selling Business Bank and merchant products to new and existing clients.

Experience
Min:
- At least 2-3 yrs. proven experience in a CRM environment with responsibility for, or exposure to cross and upselling.
- Proven experience in identifying sales or business opportunities and/or customer needs and providing solutions for these.
- Building and developing a client base across a geographic area.
- Experience in a FMCG, banking or retail environment

Ideal:
- Providing on-site support and training to external clients
- Providing on-site technical support/client support within a retail/sales environment
- Cold-calling/external sales experience in a merchant acquiring environment, generating own selling opportunities

Qualifications (Minimum)
- Grade 12 National Certificate / Vocational

Qualifications (Ideal or Preferred)
- Bachelor's Degree in Commerce or Marketing

Knowledge
Minimum:
- Commercial, economic, SME landscape (esp. in the relevant geographic area)
- Sales and sales optimisation techniques & principles
- Commercial/business know how (how businesses work.)
- Client relationship management principles
- Engagement/conflict management practices
- Performance culture

Ideal:
Knowledge and understanding of:
- Business banking landscape, product knowledge
- Payment solutions environment (merchant services)
- Stock control
- POS Solutions
- Capitec Bank Acquiring product knowledge

Skills
- Influencing Skills
- Planning, organising and coordination skills
- Communications Skills
- Commercial Thinking Skills
- Interpersonal & Relationship management Skills
- Negotiation skills
- Computer Literacy (MS Word, MS Excel, MS Outlook)

Conditions of Employment
- Clear criminal and credit record
- A valid driver's license and own vehicle is required as an inherent operational requirement of the job

How to Apply:
To see what life at Capitec is all about and complete a short assessment, please click here! Once you have completed the above finalize your application by clicking apply below