Corporate Banking Department,Uganda.Manager - Investor Services

Responsibilities

• Responsible for development and implementation of the business strategy to achieve the unit’s profitability targets 
• Responsible for delivery of seamless customer service through maintenance of high service standards
• Responsible for Relationship Management and partnerships for the Investor Services business (Customers, Fund managers, Regulators, Administrators, and other relevant stakeholders)
• Responsible for enforcement of risk excellence and compliance requirements (Regulatory, audit, internal controls)
• Responsible for growth of market share, while retaining existing client base. 
• Lead, direct and develop a high performing and motivated team 
• Responsible for budget control and effective cost management 
• Ensure compliance with URBRA & CMA regulations with respect to provision of Investor Services
• Oversee the provision and development of Trustee and Custody services in line with industry best practices.
• Develop and lead KCB’s Facility agency business with respect to loan syndications, bond issues and other similar or related capital markets transactions in line with international industry standards
• Coordinate any communication and documentation between the corporate client and the relevant internal departments.