Geologic Technology Advisor - Accra

About us

Augment Technologies is a mining technology startup using advanced AI and data analytics to improve operational performance across the resources sector. We have our core product deployed with customers and additional products in development. We are now in a growth phase - deploying our technology across markets and building the revenue engine that will support wider scale adoption.

About the role

The Geologic Technology Advisor is an end-to-end commercial role designed for experienced mining industry professionals who understand how value is created and destroyed at the operational level - and who can translate that understanding into customer relationships, commercial outcomes, and product direction. This role sits across the full revenue journey: from identifying and qualifying new opportunities, through deployment and value realisation, to renewal and expansion.
We want your technical expertise in our team to drive our product into market.

Key responsibilities

• Identify, qualify, and develop new customer opportunities across the African resources sector using deep industry networks and operational credibility.

• Lead or support early discovery conversations - understanding site-level challenges, buying conditions, and where Augment's technology creates measurable value.

• Take an active role in progressing opportunities through the sales cycle as the domain expert and trusted voice.

• Lead end-to-end deployment of Augment's product once a contract is secured - from onboarding and data integration through to site engagement and go-live.

• Own the post-deployment customer relationship - building strong connections with both site-level operators and corporate stakeholders.

• Monitor adoption, usage, and value outcomes, ensuring customers understand and can articulate the impact of the technology.

• Act as the primary conduit between the field and Augment's product and technology teams - translating operational challenges and customer feedback into structured, actionable insights.

• Develop and maintain deployment playbooks, onboarding guides, training materials, and customer communication frameworks.

• Identify expansion signals - new sites, adjacent use cases, additional modules - and progress them commercially.

• Drive renewals with confidence by maintaining continuous visibility of customer health and engagement.