Job Description
About the role:
This role is ideal for students seeking practical work experience in administration, customer service, and operational support within a dynamic business environment. We are looking for enthusiastic and detail-oriented students to join our Gift Card Operations team during the festive period.
What you'll do:
- Contact clients telephonically regarding gift card orders and delivery arrangements.
- Coordinate and schedule gift card deliveries with clients and service providers.
- Pack and prepare gift card orders accurately and efficiently.
- Generate and process customer invoices.
- Capture and maintain order information on the Bulk Gift Card System.
- Assist with general administrative tasks related to gift card sales and distribution.
- Ensure all orders are processed accurately and within agreed timelines.
What you bring:
- Strong communication skills.
- Computer literate.
- Good organizational and time management skills.
- Ability to work under pressure during peak trading periods.
- Professional attitude and customer-focused approach.
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