Job Description
Job Description
We’re looking for a Night Manager for a prestigious hotel group who doesn’t just “hold the fort”, you *own the night*. You lead when others sleep, you anticipate before problems surface, and you bring calm authority to moments where others might falter.
If you thrive in high-pressure environments, lead with quiet confidence, and know that exceptional service doesn’t clock out at sunset, this is your stage.
What You’ll Own
- Full operational control of the hotel during night shift
- Acting as Manager on Duty in the absence of senior leadership
- Delivering a seamless, safe, and exceptional guest experience overnight
- Leading, coaching, and holding your team accountable to the highest standards
- Managing guest queries, complaints, and unexpected situations with confidence and professionalism
- Overseeing night audit processes and ensuring financial accuracy
- Driving performance, structure, and discipline across the night team
Requirements
- Matric + Hospitality Qualification (essential)
- Minimum 5 years’ experience in a Front Office or Night Manager role
- Proven leadership experience in a high-demand hospitality environment
- Strong Rooms Division + Food & Beverage exposure
- Tech-savvy: Opera/Micros, POS systems, MS 365, CCTV
- Valid driver’s license
- Able to work shifts and duty management hours
What Sets You Apart
- You’re calm under pressure, but decisive when it matters
- You don’t avoid problems — you step straight into them and resolve them
- You understand that leadership is not about control, but about accountability
- You bring structure, consistency, and high standards — every single shift
What’s In It For You
This isn’t just a job, it’s an environment that invests in its people. Expect real growth opportunities, structured development, and a culture that values well-being just as much as performance.
Desired Skills
- Audits
- Closed Circuit Television (CCTV)
- Finance
- Hotel and Resort Management
- Opera
- Operations
- Point of Sale Systems (POS)
Employer & Job Benefits
- Medical Aid Contribution
- Provident Fund Contribution
- Incentive
How to Apply
Please kindly forward your CV to [Email Address Removed], or apply here directly.
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