Personal Assistant

We provide meaningful careers that connect people with purpose.

We are united by a common purpose of providing the best and safest care; and by our shared values of Care, Truth, Participation, Compassion and Dignity.

Netcare invites you to be part of our journey.

ROLE SUMMARY

The incumbent will be responsible to assist the Manager with any support and administrative duties. They will also be required to interact with internal staff and management, external companies / agencies associated with the business of the organisation, and members of the public.

KEY WORK OUTPUT AND ACCOUNTABILITIES

Administrative Support

• Types correspondence, including internal and external letters or memos
• Assist with customer enquiries and complaint management
• Assist with Doctor Enquiries, liaising with other key Internal Departments
• Types and/or consolidates monthly reports or statistics
• Develops presentations (PowerPoint or other)
• Organise video or audio conferencing
• Schedules appointments and arranges meetings with internal and external personnel
• Assists with the arrangements for meetings, including typing and distributing of agendas, minutes and invites, and arranging the venue and catering
• Distributes all correspondence to relevant personnel
• Maintains an appropriate filing system for the entire division
• Arranges all events including gifts, birthday cards and reservations for internal and external personnel as required
• Any other support duties that may be required

Special Projects

• Maintain a record of all subscriptions and follow up on correct payment against purchase orders relating to Doctors Marketing Collateral
• Conferences:  Annual Executive trips/conferences – all planning (i.e. flights/accommodation/ prizes etc), administration, gifts, follow through of entire event, expenditure and other related arrangements
• Assist with GP Network sign up and GP Roadshows
• Any other special projects that may come up from time to time
• Organising of CPD, CME and GP Network Meetings as well as organisation of conferences, teambuilding or other functions

Account Reconciliations

• Checks and makes ready for authorisation all petrol and sundry expenditure claims

General Tasks

• Answers and screens all incoming telephone calls for the Division
• Sorts and distributes the incoming and outgoing post, which includes internal and external mail
• Arranges courier services for distribution of post or goods to outlying destinations
• Attends to all visitors and assists with queries
• Orders all stationery, kitchen and other office supplies on the my market or other approved Netcare system

Personal and professional development

• Assume responsibility for own personal and professional development
• Keep up to date with Netcare’s evolving policies and procedures

EDUCATION

Essential

• Grade 12 or equivalent NQF Level 4 Qualification

Preferred

• Secretarial or Business Administration Diploma

WORK EXPERIENCE

Essential

• 2-3 years previous experience in a personal Assistant/ Administration position.

KNOWLEDGE

Essential

• Proficient in the full Microsoft Office Suite.

PHYSICAL REQUIREMENTS

• In the event of any physical or psychological limitation that may impair the employee’s ability to perform the required job function, the employee must consult the employer for reasonable accommodation.

VALUES AND BEHAVIOURS

Netcare Values

At Netcare, our core value is care. We care about the dignity of our patients and all members of the Netcare family. We care about the participation of our people and our partners in everything we do. We care about truth in all our actions. We are passionate about quality care and professional excellence.

• At Netcare, our core value is care.
• We care about the dignity of our patients and all members of the Netcare family.
• We care about the participation of our people and our healthcare partners in everything that we do.
• We care about the truth in all our actions.
• We listen with empathy and respond with acts of compassion in all interactions with our patients and their families.

The Netcare Way

Netcare is committed to providing quality care. Our basic service standard holds us accountable for the below seven behaviours which you will be accountable to uphold:

• Respect - I always greet everyone to show my respect.
• Identity - I always wear my name badge to show my identity.
• Dignity - I always treat others with consideration and humility to uphold dignity
• Care - I always act in the best interest of Netcare and others to show I care
• Compassion - I always listen with empathy and respond with kind action to show my compassion
• Appreciation - I always say thank you to show my appreciation.
• Diversity- I always embrace diversity to strengthen inclusivity and belonging.

Join the team committed to providing the best and safest health and care.