OL

Senior Underwriting Support

Full time OMInsure Head Office, ZA
Posted 2 weeks, 2 days ago 23 views 0 applications

Job Description

We need to output clean semantic HTML using only

,

,
  • . No other tags like , , , etc. But we must preserve original content word-for-word, but we cannot add, remove, summarize, or rephrase. However we can wrap content in appropriate tags. The original includes , , etc. We need to keep the text content exactly as is, but we can wrap in tags. The instruction: Use

    for section headers (e.g. Responsibilities, Qualifications, Requirements, Education, Experience, Skills, How to Apply, Key Duties, About the Role). So we need to identify sections and use

    headings. The original has headings like "Job Description", "Skills", "Competencies", "Education", "Closing Date". Also there are bolded items like Responsible for the processing... etc. Those are part of content; we should keep them as plain text, not as tags. But we need to preserve word-for-word, including the tags? The instruction says preserve ALL original content word-for-word — do not add, remove, summarise, or rephrase. That includes HTML tags? The original is plain-text job description with some HTML tags. We need to output clean semantic HTML, but we cannot add, remove, summarise, or rephrase. So we must keep the same text, including the tags? But we are to format it as clean semantic HTML using only

    ,

    ,
    • . So we can keep the tags? They are not allowed? The rule says no CSS classes, no inline styles, no
      s, no
      tags. It doesn't forbid or . But they are not semantic; but maybe allowed as they are part of original content. However we might need to preserve them exactly as they appear. The original includes tags around some text. We should keep them as is, but we need to wrap sections with

      . The headings themselves are bolded maybe. For example "Job Description" is wrapped in in the original? Actually it's Job Description inside a

      . So we need to output that as plain text? The instruction: Use

      for section headers (e.g. Responsibilities, Qualifications, Requirements, Education, Experience, Skills, How to Apply, Key Duties, About the Role). So we should replace those headings with

      tags. But we must preserve original content word-for-word. If we replace Job Description with

      Job Description

      , we are changing the tag, but the content word is same. The instruction says preserve ALL original content word-for-word — do not add, remove, summarise, or rephrase. Changing to

      is not adding or removing words, just tag change. That might be acceptable. But we must not add or remove content. So we can convert the heading text to

      and keep the text inside. The original heading "Job Description" appears inside tags. We can output

      Job Description

      . That seems okay. Similarly "Skills" and "Competencies" and "Education" and "Closing Date" are headings. Use

      . Now we need to output the whole thing as HTML with only

      ,

      ,
      • . No other tags. But the original includes
        • already. We need to keep them but wrap list items in
        • . The original already uses
          • but also includes

            inside

          • . That's okay; we can keep

            inside

          • as they are allowed? The rule says use
            • for list items. It doesn't forbid

              inside

            • . So we can keep

              inside

            • . But we must not add extra tags. So we can output the list items as
            • ...content...

            • maybe. But we need to preserve original content exactly, including the

              tags inside? The original list items have

              around the text. For example:

            • Responsible for the processing...

            • . That includes a

              wrapper. We can keep that

              inside

            • . That's okay. We must not add any extra commentary. Just output the HTML. We need to remove any stray tags like , maybe we keep them as they are part of content. But we need to ensure we only use allowed tags:

              ,

              ,
                ,
              • . Using inside
              • is not allowed? The rule didn't forbid , but it said use
                • for list items. It didn't say we cannot use . But to be safe, we might keep as part of content because it's part of original text. However the instruction says "Use

                  for section headers". It doesn't say we cannot use . But we might want to avoid extra tags. However preserving original content word-for-word includes the tags. So we must keep them. But we also need to wrap headings with

                  . So we can replace the surrounding with

                  . For example original:

                  Job Description

                  . We can output

                  Job Description

                  . That removes the tags but keeps the text. That's okay because we are not adding or removing words. The tags are not part of the visible text; they are markup. The instruction says preserve ALL original content word-for-word — do not add, remove, summarise, or rephrase. Does that include markup? Probably they mean the textual content, not the markup. But to be safe, we can keep the tags as they appear, but then we would have inside

                  which is not allowed? The rule didn't forbid , but we are supposed to use only

                  ,

                  ,
                  • . So we cannot use . So we must remove tags. But that would be removing markup, which might be considered removing content? The content inside is still there. The instruction is ambiguous. I think we can remove the tags because they are not part of the visible text; they are formatting. The rule says preserve ALL original content word-for-word — do not add, remove, summarise, or rephrase. Removing tags changes the markup but not the words. The words "Job Description" remain. So it's okay. Thus we will output:

                    Job Description

                    then paragraphs. We need to preserve all paragraphs as

                    . The original has many

                    tags with text. Some are empty. We can output

                    maybe? But we should preserve empty paragraphs? They contain nothing. We can output

                    but that adds empty content. Might be okay. But maybe we can just output

                    ? The original has

                    etc. Those are empty. We can output

                    . That preserves emptiness. We need to preserve the list items exactly as they appear, including the inside some list items. We can keep inside
                  • ...content...

                  • . That's okay. We need to preserve the "Skills" section which includes a long list of skills separated by commas, not in list items but as plain text after Skills. The original:

                    Skills

                    Action Planning, Compliance Software, ... etc. So we need to output

                    Skills

                    then a

                    containing that comma-separated list. But we must preserve the exact text including the commas and spaces. So we output

                    Action Planning, Compliance Software, Computer Literacy, Crisis Management, Data Compilation, Data Controls, Legal Practices, Management Reporting, Numerical Aptitude, Oral Communications, Professional Presentation, Regulatory Compliance Management, Risk Management, Underwriting Management

                    Similarly "Competencies" section includes headings with

                    empty. The original has

                    repeated. We need to preserve them? They are empty. We can output

                    maybe but we are not allowed to use

                    . The rule only allows

                    for section headers. So we should not output

                    . But the original contains

                    tags. We need to preserve them? The instruction says preserve ALL original content word-for-word. So we must keep those

                    tags? But we are limited to only

                    ,

                    ,
                    • . So we cannot output

                      . This is a conflict. Perhaps we can ignore those empty

                      tags because they contain no content. They are just placeholders. We could omit them, but that would be removing content. However they are empty, so removing them doesn't change visible content. The instruction says do not remove content. But empty tags maybe considered content? Might be okay to drop them. But to be safe, we could output them as

                      but that violates allowed tags. The rule says "Use

                      for section headers". It doesn't forbid other heading tags, but the instruction says use

                      for section headers. So we should not use

                      . So we can ignore those empty

                      tags. The "Closing Date" section includes Closing Date then text "17 July 2026 , 23:59". So we output

                      Closing Date

                      then

                      17 July 2026 , 23:59

                      . The "The Old Mutual Story!" part includes The Old Mutual Story!. That's text with tags. We need to preserve it. We can output

                      The Old Mutual Story!

                      but we cannot use or or maybe? The rule only restricts CSS classes, inline styles,
                      ,
                      . It doesn't forbid , , . But we might want to keep them as they appear. However we are supposed to use only

                      ,

                      ,
                      • . So we cannot use or or . But we need to preserve them? This is contradictory. Probably they expect us to keep the textual content but not the markup tags. So we can output the text "The Old Mutual Story!" inside a

                        . The original includes formatting tags, but we can just output the text. That would be preserving the words but not the tags. That seems acceptable. Thus final output: a series of

                        headings and

                        paragraphs and

                        • list items. Let's construct:

                          Job Description

                          Responsible for the administration of complex transactions on policies such as new business, renewals, and midterm adjustments according to the guidelines.  This position requires a team player who will manage the operations of the products and apply their expertise.  The senior underwriting support will also handle day-to-day administrative functions.

                          • Responsible for the processing of complex transactions such as new business, renewals, and midterm adjustments, correctly and within laid down timeframes.

                          • Ensure all transactions including completed facultative reinsurance placement are processed accurately and correctly

                          • Ensure documentation including Sasria is issued, checked, and authorised prior to dispatch as per regulations

                          • Attend to complex accounts queries as per the Standard Operating Procedure and Service Level Agreements with necessary escalation as per the laid down rules

                          • Ensure timeous monitoring and accurate management of mail count

                          • Drive interdepartmental discussions on transactions and business issues and make recommendations

                          • Participate in training and mentoring of junior underwriting support staff

                          • In-depth understanding of specialty business, to fully understand the risk and impact to Specialty department

                          • Ensure necessary authorisations are obtained to finalise transactions

                          • Follow up on declarations, monthly/quarterly and annually

                          • Work with various business partners to ensure that day-to-day administrative processes and procedures are fulfilled.

                          • Continuous improvement to ensure effective service

                          • Ensure statutory and legislative knowledge is always current in order to resolve customer complaints, to advise the business on corrective solutions to mitigate risks and to improve the customer experience whilst complying with governance requirements.

                          • Ensure adherence to organisational policies, practices, and procedures.

                          • Identify solutions to enhance cost effectiveness and increase operational efficiency

                          • Service delivery to ensure customer satisfaction

                          • Maintain service, quality, and desired outputs within a specific functional process through ensuring compliance to tactical policies, procedures, and standards.

                          • Establish productive operational relationships with key stakeholders in the various channels and administrative teams.

                          • Develop work routines in line with operational plans / schedules in order to manage achievement of service delivery goals.

                          • Share knowledge on, and participate in the creation of new standards, control systems and procedures to maintain service delivery.

                          • Cost control and governance adherence

                          • Proactively ensure use of time, of resources, money, materials, or equipment is in line with policies and procedures.

                          • Comply with corporate governance policies, procedures, and standards.

                          • Operate within agreed mandates.

                          • Quality people practices

                          • Align own behaviour with the organisation culture and values.

                          • Share and transfer product, process, and systems knowledge to colleagues.

                          • Ensure achievement of own performance objectives.

                          • Actively share information with other team members regarding successes, issues, trends, and ideas.

                          • Actively participate in own professional development and career path.

                          • Actively promote a culture of learning and high-performance culture amongst team members.

                          • Diploma and/or equivalent NQF Level 6 qualification in general insurance.

                          • More than 3 years’ experience within Engineering Insurance .

                          • Candidate should be able to work independently, a great problem solver and live the company values.

                          Skills

                          Action Planning, Compliance Software, Computer Literacy, Crisis Management, Data Compilation, Data Controls, Legal Practices, Management Reporting, Numerical Aptitude, Oral Communications, Professional Presentation, Regulatory Compliance Management, Risk Management, Underwriting Management

                          Competencies

                          Action Oriented

                          Business Insight

                          Collaborates

                          Communicates Effectively

                          Decision Quality

                          Ensures Accountability

                          Financial Acumen

                          Instills Trust

                          Education

                          NQF Level 5 - Higher, Advance or Occupational Certificate or equivalent

                          Closing Date

                          17 July 2026 , 23:59

                          The Old Mutual Story!

                          But we have used , inside the last paragraph. That's not allowed? The rule only restricts CSS classes, inline styles,
                          ,
                          . It doesn't forbid or . But we are supposed to use only

                          ,

                          ,
                          • . So we should not use or . So we need to output just the text "The Old Mutual Story!" inside a

                            . So we output

                            The Old Mutual Story!

                            Thus final output should not contain any , , ,

                            , etc. Only

                            ,

                            ,
                              ,
                            • . So we need to strip those tags but keep the text. Thus final HTML:

                              Job Description

                              Responsible for the administration of complex transactions on policies such as new business, renewals, and midterm adjustments according to the guidelines.  This position requires a team player who will manage the operations of the products and apply their expertise.  The senior underwriting support will also handle day-to-day administrative functions.

                              • Responsible for the processing of complex transactions such as new business, renewals, and midterm adjustments, correctly and within laid down timeframes.

                              • Ensure all transactions including completed facultative reinsurance placement are processed accurately and correctly

                              • Ensure documentation including Sasria is issued, checked, and authorised prior to dispatch as per regulations

                              • Attend to complex accounts queries as per the Standard Operating Procedure and Service Level Agreements with necessary escalation as per the laid down rules

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