Supervisor

Job Title

Supervisor

Company/Organisation

White Rose Drycleaners Ltd

Location

Not stated

Job Description and Responsibilities

White Rose Drycleaners Ltd is seeking a results-driven, detail-oriented Supervisor to oversee daily operations, lead branch teams, maintain strict quality controls, and drive sales targets while ensuring exceptional customer service.

Responsibilities

• Manage day-to-day dry-cleaning operations, staff shifts, and production quality control.
• Motivate and manage staff to achieve daily operational and sales targets.
• Handle customer inquiries and resolve complaints professionally.
• Conduct accurate daily financial reconciliations, manage material stocks, and minimize wastages.
• Oversee routine machine maintenance and ensure strict health and safety compliance.

Qualifications and Experience

Qualifications & Experience:

• Education: Diploma or higher qualification in any field.
• Experience: Minimum 2+ years in a supervisory role (operations, retail, or hospitality preferred).
• Age Requirement: 30 years and above.
• Technical Skills: Proficiency in MS Excel/Word and hands-on knowledge of POS and inventory management systems.
• Key Attributes: Mature, honest, self-motivated, and capable of working under pressure to meet tight targets.

How to Apply

Interested candidates who meet the above criteria should send their CV and cover letter to info@whiterose.co.ke with the subject line "Supervisor Application – White Rose Drycleaners".